HEATED COMFORT
FAQs
Answers to common questions about heated products, care and delivery.
How do I choose the right Heated Comfort product?
Choose socks or hand warmers for portable warmth, a throw or blanket for lounging, and a foot warmer, wrap or cushion for more focused comfort at home.
How do I care for a heated product?
Follow the instructions supplied with your item. Disconnect removable controls before cleaning and never immerse electrical parts in water.
What is included?
The product page describes the item and included controls or accessories. Contact us if you need to confirm anything before ordering.
When will my order arrive?
Tracking is emailed when your order leaves us for UK delivery.
What if it is not right for me?
Contact us within 30 days of delivery and we will help sort a return or exchange.
Can you help me choose a gift?
Yes. Visit our Cosy Gifts collection or contact us with a little about the person and how they spend colder days.
Newsletter
Join the Heated Comfort circle
Receive new warmers, cosy ideas and private offers.